Book a demo

Privacy Policy

Your Privacy

Most of the information accessible on the RealtySoft B.V. website does not require you to identify yourself at all. You may access it anonymously. However, RealtySoft B.V. does collect personal information about you when you choose to provide it. We endeavor to collect only as much personal information as is absolutely necessary to assist you in conducting business with RealtySoft B.V. via the website.

The purpose of this Privacy Policy is to inform you of our practices relating to our collection, use, disclosure, and protection of your personal information. We urge you to read this Privacy Policy carefully and to check back periodically as this Privacy Policy may change from time to time. Use of our website, or our services, signifies your understanding and acceptance of the terms of this Privacy Policy. This Privacy Policy applies to our operations in Canada and the United States.

What Information Is Collected

“Personal Information” is personally identifiable information, such as your name, address, telephone number, and email address. When you utilize any of our services, we will need to collect certain Personal Information from you to provide and improve upon our services. How we collect this information will depend on how you choose to use our services and interact with us, including the services and opportunities we might provide on our website. We may also collect Personal Information you provide while using our website, and we may also record information that details your use of our services.

Purposes for Which We Collect Personal Information

You specifically consent to the following uses and disclosure of your Personal Information for the following purposes:

  • To process your requests for services, products or further information
  • To communicate with you regarding services or products that you have requested
  • To identify you if you have a query or concern about the service or product that you have requested
  • To advise you about changes to our web service offerings and service interruptions
  • To meet legal and regulatory requirements
  • Correcting/updating Personal Information
  • To research, develop, manage, protect, and improve our website and services
  • To maintain and develop our service-oriented software and other business systems
  • To invoice and collect payment for services provided by us to you
  • To analyze data, or to have a third party do so on our behalf
  • We may also use Personal Information if we have reasonable grounds to believe the information could be useful when investigating a contravention of a federal, state, provincial or foreign law or to protect or defend a legal interest.

If your Personal Information changes (i.e. name, address, postal code, telephone number, etc.), or you no longer desire our services, we will provide a way to correct, update or remove this information. Please contact the Privacy Coordinator listed at the end of this policy for any correction or removal requests.


Your provision of Personal Information constitutes implied consent for the collection, use, and disclosure of Personal Information for all the purposes identified above.

If at any time you wish to withdraw your consent to the collection, use, and disclosure of your Personal Information (for the purposes listed above), please contact the Privacy Coordinator listed at the end of this policy. Please note that we may be unable to continue to provide you with our services if you withdraw your consent.

Use and Disclosure of Personal Information

RealtySoft B.V. is the sole owner of the information collected on its site. We do not use or retain Personal Information that you provide to us for any secondary purposes unless we clearly notify you and gain your permission first. We will not sell, share, rent, or otherwise disclose your Personal Information to any organization or individual outside RealtySoft B.V. unless we first notify you and ask your permission. The exceptions to this policy of non-disclosure are stated below.

RealtySoft B.V. may disclose your personal information:

  • To companies contracted to process your requests
  • For law enforcement purposes

We use IP addresses to analyze trends, administer the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We may occasionally report aggregated demographic information in the form of reports and statistics, but this is not linked to any personal information that can be used to identify any individual person.

Cross-Border Data Transfers

We may transfer personal information to third party service providers that perform services on our behalf, for example marketing activities, sales management, accounting services, cloud services or otherwise collect, use, disclose, store or process personal information on our behalf for the purposes described in this privacy policy. Some of these service providers may be located in a country other than where you reside, specifically in the United States and Canada, and your personal information may be stored or processed in those countries. The European Commission has recognized the United States and Canada as providing adequate protection to personal data on the basis of Article 45 of Regulation (EU) 2016/679.

We take reasonable contractual measures to ensure that our service providers provide appropriate protection for your personal information and use your personal information only for the purpose of providing the services to us. Your personal information is subject to the legal requirements of the country in which it is located, including lawful requirements to disclose information to government authorities in those countries.

Cookies/Site Usage Data and Collection of Non-Personal Information

When you view our website or utilize our services, we may store some information on your computer in the form of a “cookie.” Cookies are used by many websites to give users access to certain functions. We use cookies and other technologies to verify user information, to make your use of our website, products, and services more convenient, and to assist in understanding your use of our website, products, and services. The information stored in the cookie can also be used to monitor a user’s behavior on our website. You should be aware that by not accepting cookies, you may impair your ability to use certain portions of our website, products, and services.

Our website also uses a web use monitoring service which provides us with certain information about website visitors, such as IP addresses and publicly available information, for the purposes of giving us operational and marketing data about our website visitors’ use of the website for our business purposes. The type of information gathered in monitoring use of the website could include, but will not be limited to, Internet browser information, operating system information, dates and times of a user’s visit, and/or click path taken through the site, lookup information, and information that may be publicly available in connection with an IP address, such as general location of the user, business names, and contact information. This aggregate information provides statistics and publicly available information that we use to analyze, market, and improve our website, services, and business. We do not collect any personally identifiable information unless you voluntarily provide it.

Protection of Personal Information

The security of your Personal Information is important to us. We take technical, contractual, administrative, and physical security steps to protect the Personal Information that you provide to us. We instruct our employees with access to your Personal Information that it is to be used only in adherence with the principles set forth in this Privacy Policy and the laws applicable to each specific business.

We protect your account information by requiring you to enter a unique Login ID and Password each time you want to access your account information. Your Password should never be shared with anyone.

RealtySoft B.V. uses SSL encryption technology to protect Personal Information during transmission. A security icon in the shape of a lock will appear in your browser window to indicate that you are using a secure site.

Questions about the collection of personal information should be directed to the RealtySoft B.V. Privacy Coordinator. Email, phone, and mail addresses can be found at the end of this policy.

Notification of Changes to the Privacy Statement

If we decide to change our privacy statement, we will post those changes on the RealtySoft B.V. home page so that you are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it.

Links to Other Websites

The RealtySoft B.V. website contains links to other sites (i.e. business links, etc.). Please be aware that RealtySoft B.V. cannot be held responsible for the privacy practices of other sites. When you leave our site, we encourage you to read the privacy statement of each and every website that you visit before you provide any personal information. The RealtySoft B.V. privacy statement applies solely to information collected on the RealtySoft B.V. website.